Are you a frequent shopper at Dollar General Store? If yes, do you know you can earn a $100 gift and other exclusive discounts and rewards when you take part in the DGCustomerFirst.com survey? If you are not aware, then you have missed out on some of the amazing benefits and discounts that can save you extra bucks on your next shopping spree. No worries, you still have the opportunity to take part in the Dollar General survey at www.dgcustomerfirst.com survey and win a $100 gift.
In the building of customer experience and satisfaction, companies conduct surveys to understand the value of customer feedback to help improve their products and services. Dollar General, one of the biggest American discount retailers knows the importance of satisfying its customers and provides them with a platform where they can air out their experience or opinions concerning their products and services through the DGCustomerFirst.com survey.
Partaking in the DGCustomerFirst.com survey experience to win exciting prizes and exclusive discounts is simple, but how do access the survey, and what are the steps to follow? No need to worry, we will enlighten you. In this article, we’ll guide you through winning $100 and other exclusive discounts with the DGCustomerFirst.com survey.
What is the DGCustomerFirst.com survey?
The DGCustomerFirst.com survey also known as Dollar General Customer Satisfaction Survey is an online feedback platform designed by Dollar General that conduct survey to gather valuable insights from its customers to help improve their product and services.
The survey asks its customers to share their experience of using Dollar General on various factors such as store cleanliness, availability of products, experience with its staff, and mostly your experience while shopping. By participating in the survey, customers provide feedback and also provide suggestions on how Dollar General can improve its customer service, product offerings, and more.
Also, when you complete the survey, you stand the chance to win lots of price such as gift cards, merchandise, and more.
Benefits of participating in the DGCustomerFirst.com survey
There are lots of advantages and benefits of participating in the DGCustomerFirst.com survey. You can find out how providing your experience can influence improvement in customer satisfaction and contribute to the betterment of its products and services. Here are some of the benefits of participating in the survey:
By participating in the online survey, customers stand the chance of winning exclusive discounts at Dollar General during their next shopping experience.
Customers that take part in the survey also enjoy access to enter the sweepstakes to win amazing prices. Some of the prize list includes gift card worth $100 or $1000 which is redeemable at Dollar General for any purchases.
By participating in the survey, you can provide your feedback on your shopping experience at Dollar General. The feedback you provide, will help Dollar General gather more insight on how it can help to improve its products and services to make a better shopping experience for all its customers.
Eligibility criteria for taking the survey
First of all, before you can take part in the survey, you must have your receipt from your recent Dollar General purchase. Other eligibility criteria that must be met include the following:
- You must be a legal resident of the United States
- You must be at least 18 years or older.
- A valid email address
Don’t forget that you must have a rent purchase receipt from Dollar General before you can participate in the survey. Plus, ensure that you meet all the requirements that will qualify you to take the DGCustomerFirst.com survey.
Employees, officers, and representatives of the Sponsor, Service Management Group (“SMG”), the Administrator, their respective parent companies, employees, officers, directors, subsidiaries, affiliates, distributors, sales representatives and advertising and promotional agencies, and the officers, directors, agents, and employees of each of the foregoing (collectively, the “Released Parties”), and members of their immediate families (defined as including a spouse, biological, adoptive and step-parents, grandparents, siblings, children and grandchildren, and each of their respective spouses, regardless of where they reside) or households (whether related or not) are not qualified to participate in this Sweepstakes. If any of the following engage or participate in the sweepstakes will lead to disqualification.
Join now: DGCustomerFirst.com survey
Participate in the ongoing DGCustomerFirst.com survey and share your opinion. Give your feedback, opinions, and experience of shopping at Dollar General to help improve customer satisfaction. Join now with this following step-by-step guide to take part in the DGCustomerFirst.com survey:
Step 1: Make a purchase at Dollar General
To join the survey, you need to have a recent receipt of purchase from Dollar General, if you don’t have you can make a purchase at any Dollar General store.
Step 2: Keep the receipt handy
Once you have made your purchase, keep the receipt and don’t throw it away. Keep it in a safe place to enter into the contest.
Step 3: Access the DGCustomerFirst.com survey
To join the DGCustomerFirst.com survey, you can visit the official survey website. Use your preferred web browser and use the URL https://www.dgcustomerfirst.com/ to enter the website.
Step 4: Select language preference
On the homepage, you will be asked to choose your preferred language. You can change to your preferred language that you’re comfortable with.
Step 5: Enter the store number and time
To move to the next stage, you need to provide the store number and the time of your visit in the text field. You can find the information on your Dollar General receipt.
Step 6: Answer survey questions
After providing the necessary information, you will be directed to the survey questionnaire where you can answer survey questions. This is the place where you can share your opinions and experience with Dollar General by answering the various questions provided based on your recent visit.
Step 7: Provide additional feedback
Once you completely answer the questionnaire, you will be given the opportunity to air your voice by providing additional feedback in your own words. This allows you to express your experience, and concern, and also suggest things that can make Dollar General better.
Step 8: Submit and enter sweepstakes
Once you have completed the survey, you can then submit it. However, you’ll be given the opportunity to enter the DGCustomerFirst sweepstakes to win amazing prices. If you wish to join the sweepstakes, you can provide your contact information.
How to participate in the DGCustomerFirst.com survey without purchase
Another alternative method to enter the contest without making a purchase is to hand-write his/her complete name, valid email address, street address, city, state, zip code, telephone number, and date of birth on a 3½”x5” card (Mail-In Entry).
Once you have filled that you can mail it including sufficient postage to Dollar General Survey Sweepstakes, PO Box 970, Macedon, NY 14502-0970.
How to redeem exclusive discounts and offers
If you are listed among the winners, you can use the validation code you receive to redeem exclusive discounts and offers. Here are the steps to redeem the discounts:
- Write down the validation code on your purchase receipt
- Visit any Dollar General store closest or nearest to you and make a purchase
- Show the cashier your purchase receipt with the validation on it while making a checkout or payment.
- The cashier will then use the code to apply the discount and you can enjoy saving more on your purchase.
Popular questions asked during the DGCustomerFirst.com survey
Here are some of the popular questions you might see on the survey:
- How satisfied were you with the selection of products at Dollar General?
- How satisfied were you with the prices at Dollar General?
- Would you recommend Dollar General to others?
- How satisfied were you with the customer service at Dollar General?
- How satisfied were you with the overall cleanliness of Dollar General?
Tips for completing the survey and increasing your chances of winning
Note, winners are selected randomly, so there are no factors or scores that determine a winner. However, there are some tips that can help you, this includes the following:
- Provide an honest answer
- Be specific in your answers
- Provide honest feedback and suggestion that would help improve Dollar General’s better
- Thoroughly go through the question and take your time to answer all questions
Participating in the DGCustomerFirst.com survey is a quick and simple way of letting the retail store know the customer satisfaction you receive with your shopping.
Common issues faced while taking the survey and their solutions
If encounter or face any issues while taking part in the survey, here are some of the common issues and their solutions:
- Invalid survey code: check thoroughly to ensure that the code you entered is correct. If it still does not work, you can contact customer service.
- Time limit exceeded: you must complete the survey before the exceeded time. If the time expires you have to start the survey again from the beginning.
- Technical issue: if you are experiencing a technical issue, you can clear your browser caches and cookies, reset your device or you can try to use another browser or device.
Frequently Asked Questions (FAQs)
Can I take the survey without a purchase receipt?
Yes, you can participate in the survey even without having a purchase receipt. This is because Dollar General values the satisfaction of its customers regardless of whether or not they made a recent purchase.
How many times can I take the DGCustomerfirst.com survey?
You can take part in the survey once every seven days.
Can I combine multiple validation codes for a single purchase?
No, only one validation code can be used per purchase.
Is the survey available in languages other than English and Spanish?
No, DGCustomerFirst.com is only available in English and Spanish as your two preferable languages.
How long does it take to complete the DGCustomerfirst.com survey?
It takes about 10-15 minutes to complete the survey. However, the time vary based on the complexity of the question and also the time taken to provide additional comments.
What rewards can I receive by taking the DGCustomerfirst.com survey?
There are lots of rewards to receive when you complete the survey. This includes discounts, exclusive offers, gift cards, and more.
DGCustomerFirst.com Survey customer support
If you have any concerns or question or additional questions, you can contact Dollar General’s customer service department. Simply visit the official website or call the customer support helpline for more assistance.
Other ways to save money at Dollar General
If you are looking for another option apart from the online survey to save more money, here are some of the options:
- Download the Dollar General app on your mobile device to find exclusive discounts and offers
- Search for coupons on platforms like the Dollar General website or local newspapers to redeem for discounts
- Search for clearance sales at Dollar General stores to unlock amazing discounts on products.
The DGCustomerFirst.com survey serves as an important tool for Dollar General and other companies in general to gather insight and important data about their customer experience. Likewise, this is a great opportunity for regular customers to save more money on their next shopping spree.